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| Education
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Bowling
Green State University Bowling Green, OH
M.Ed. in Industrial Technology & Training
M.A. & B.A. in English & American Literature |
| Experience |
Carol Fey
& Associates, Inc. Littleton, CO
President 2000-present
Carol Fey & Associates, Inc. is a technical training and
writing company
• Specialize in making complex technical topics easy-to-learn,
such as electricity, troubleshooting,
heating and air conditioning controls, and indoor air quality
• Published four technical books for the HVAC industry
• Write a monthly column for contracting business owners and
technicians in Plumbing & Mechanical (PM) Magazine, the
leading US journal for plumbing and heating
• Appear as a trainer on HVAC-TV, and as a speaker at national
industry conferences |
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Honeywell
Denver, CO & Minneapolis MN
Sales Territory Manager 1987-2006
• Managed a geographically-diverse sales territory, growing
it from $2M to $7M
• Sold heating and air conditioning controls and business solutions
to distributors and contracting business owners, managers and
service technicians
• Interfaced with corporate marketing and engineering to communicate
technical information and training to customers |
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Sales Trainer
2001
• Developed product and technical curriculum to train new field
sales reps
• Delivered instruction to maximize learner comprehension and
retention
• Managed finances to stay within budget constraints
• Evaluated success for management’s determination of return
on investment |
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Human Resources
Generalist for Sales, Marketing, and Production
1984-1987
• Supported corporate executives and managers in organization
and employee development
• Trained and supported management in implementation of employee
performance management
• Analyzed and delivered compensation packages
• Staffed national positions in sales, production and marketing |
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Factory
Supervisor
1982
• Supervised production employees in a union manufacturing department
• Met weekly production schedules and budgets |
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Technical
Trainer for Production and Sales
1979-1984
• Developed, implemented and evaluated training for three production
facilities
• Managed off-site quality training intensive for 1000 production
employees
• Developed training curriculum for external customers and field
sales |
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University
of Minnesota, Terra Technical College,
and Bowling Green State University
College Instructor 1971-1980
• Taught classes in technology, technical writing. and expository
writing |
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Marathon
Special Products Bowling Green, OH
Material Handler 1977-1979
• Managed inventory into and out of the warehouse, operated
equipment such as forklift |
| Awards |
National
Technical Trainer of the Year, American Society for Training
& Development
Honeywell President’s Club and Ambassador’s Club national sales
achievement awards
Vendor of the Year, Westburne, Inc. |
| Hobbies
& Interests |
Certified personal
trainer and fitness instructor, YMCA, Littleton, CO
Travel, including African safaris, Central America, and Europe
Ballroom and other styles of social dancing |
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